At Direct Credit Boost, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (Non-PII) to provide you with our credit repair services.
Personal Information: When you sign up for our services, we collect information such as your name, email address, phone number, billing information, social security number, and other financial information necessary to dispute items on your credit report. Non-Personal Information: We may collect data such as your IP address, browser type, and other technical information related to your use of our website and services. This information helps us improve user experience and website functionality.
2. How We Use Your Information
We use your information to:
Provide and manage credit repair services, Dispute inaccuracies on your credit reports from the three major credit bureaus (TransUnion®, Experian®, and Equifax®), Communicate with you about your account, updates, and relevant services, Process payments and manage billing Comply with legal obligations and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Credit Bureaus and Creditors: We share relevant information with credit bureaus and creditors to process credit disputes on your behalf. Service Providers: We may share your information with trusted third-party service providers who assist us with billing, data storage, marketing, and IT support. These providers are required to maintain the confidentiality of your information. Legal in Compliance: We may disclose your information if required by law, regulation, legal process, or government request.
4. Data Security
We implement a range of security measures to protect your personal information from unauthorized access, disclosure, or alteration. These include encryption, secure socket layer (SSL) technology, and secure data storage systems. While we strive to protect your data, no system is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have certain rights regarding your personal information, including:
Access and Correction: You can request access to or correction of your personal information by contacting us directly. Data Deletion: You may request that we delete your personal information, subject to legal or regulatory obligations that require us to retain it. Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions included in each communication or by contacting us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us provide a personalized user experience and improve the functionality of our services. You can control the use of cookies through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any external sites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will take steps to delete the data as soon as possible.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated. Your continued use of our services after any changes to this policy constitutes acceptance of those changes.
10. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
305-809-8012